Experience and Care the Hallmarks of Quality Property Management

Do you have a residential investment property in Sydney’s south-west that is not giving you the returns you expected? Are you unhappy with how it is being managed? This is a disappointing scenario, not just because of the financial implications but also because, no doubt, when you placed the property with your current property manager, promises were made and assurances given. It’s a little bit like a marriage isn’t it? Everything starts out rosy with pledges honoured and a big effort put in, but over time it can deteriorate as commitment wanes and reality sets in.
If this is happening to your Liverpool property, it’s time to consider divorce, figuratively speaking, and giving someone else a try! And that someone is Prudential Real Estate, the largest single provider of property management services in the south-west. Since dipping their toe into the property management stream over 20 years ago, Prudential Real Estate has grown to the position where they are managing over 3,000 rental properties, and yours could be one of them.
An organisation with this volume of properties under management must be doing something right, and the first point of difference from many other agencies is that each client is assigned a dedicated property manager, so there is a single point of contact for the management of each client’s property assets. This smooths out the lines of communication and ensures that the property manager knows each property like the proverbial back of the hand. This personal contact also ensures that your property manager gets to know you and how you want your property managed, so you are not just squeezed into a “one-size-fits-all” arrangement.
Part of the Prudential Real Estate success story is the care they take to assess tenants and match their suitability to the features and facilities of your property. Tenants complete a comprehensive application form requiring several references and qualifying documents, including employer reference checks. Searches of on-line databases are also performed to check information on the application form, so that when a tenant is finally recommended to you by your property manager, you can be confident that all due diligence has been covered.
Your cash flow is protected by Prudential’s financial management systems which require rental payments to be made by direct debit so the rent moves electronically straight from the tenant’s account to yours once a week. Tenants don’t need to make the trip to the office to pay their rent. This saves them time, money and inconvenience, and is another reason why good tenants stay with Prudential, as their needs are considered as well as yours. This is good news for the property owners, as a happy tenant will always take better care of the property than a disgruntled one.
Your Prudential Real Estate property manager in Liverpool and other suburbs is fully trained in the legal processes involved in managing a tenancy, and all documentation is checked and correct before it is lodged with the relevant authorities. In the unlikely event that anything should go wrong, they are also trained to represent the owner in a Tribunal situation, so everything concerning your investment is covered, from the first inspection to the tenant finally vacating the property.
If you are not receiving this level of care, client service and attention to detail from your current property manager, then Prudential Real Estate http://www.prudential.com.au/ would like to show you how it should be done. After 20 years in the business, their experience and expertise shines through, and the beneficiary of this databank of knowledge will be you – the property owner. They are just a phone call away.